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Jan 14, 2019

Improving the Acquisition Experience

Allegories for Unintegrated Direct Mail Acquisition Testing Activities:
• Tailor fitting a funeral suit
• Climbing a tall ladder on a building that’s on fire
• Planting orange trees above the freeze line

Don’t get me wrong. I love direct mail. But sometimes, context matters.

Spending hours and hours coming up with new ideas on how to beat your direct mail acquisition control kit is probably not the best use of your time right now – especially if you aren’t integrating your direct mail with other media campaigns.

Realistically, moving your direct mail acquisition response rate from 0.36% to 0.56% isn’t going to solve all your problems. New donor acquisition is a long-term problem, and you need an integrated solution.

I suggest, this time, you stick with your tried and true acquisition kit. Reinvest the time and resources you’d otherwise spend in direct mail testing protocols into brainstorming ways to engage a new audience that’s completely different.

I know from a career standpoint that seems bold. That everyone knows you can’t get fired for doing the “safe” thing. But as you can tell by looking at our stock market, there are no safe things right now. These new layers to an old problem require innovative solutions.

So be bold. Test something that’s never been tried – and then tell us about it.

Measuring Speedy Gratitude

On the first day of November, I sent out 49 small “white mail” gifts. After 3-weeks, here is what I received: Two of the gifts were returned because the address was undeliverable. Of the 47 gifts that (I think) were delivered, I have received 14 acknowledgments (30%...

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Grateful

Here it is Thanksgiving week. If you are like most people in the fundraising sector, the lead-up to Thanksgiving can be a hectic period, with the most important cultivation asks either in the mail or ready to be deployed, new donor acquisition campaigns in-home, and...

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Giving Tuesday: Is it still working for you?

In the past, some of us at Analytical Ones have been a little “Grinch-y” about Giving Tuesday. Being blitzed by emails during the workday can be overwhelming. However, we won’t knock it if it’s working! In September, Classy (the online fundraising platform utilized by...

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