by Bill Jacobs | Mar 31, 2015 | Donor Acquisition, Donor Retention, Market Research
In my last blog, I talked about the Public Religion Research Institute study that detailed the changes in the demographic landscape of America. But before the full measure of those changes take place, we still have a few years to maximize the fundraising techniques...
by Bill Jacobs | Sep 30, 2014 | Direct Mail, Donor Acquisition, Donor Retention, nonprofit analytics
My last blog we talked about how we don’t have a retention problem, we have a generational communication problem. This blog is going to introduce a new retention metric that we believe is more relevant than donor retention. It’s REVENUE retention. It’s simply looking...
by Bill Jacobs | Sep 29, 2014 | Direct Mail, Donor Retention, nonprofit analytics
I can envision the comments now: “What do you mean ‘we have don’t have a retention problem?’ Our retention is plummeting faster than the NFL’s credibility as a useful nonprofit organization.” Oh I hear you. Retention, particularly among second year donors has been...
