by Bill Jacobs | Nov 4, 2015 | Donor Retention, Non-profit, Non-profit marketing
This blog is a little different. Sometimes, even among us, we don’t agree on things. Here’s one example. Bill: If you ask 10 people to define marketing in the nonprofit space, chances are, you will get 10 different answers. Here’s the one answer I like, paraphrased...
by Bill Jacobs | Jul 6, 2015 | Donor Retention, Non-profit, nonprofit analytics
If there is one metric our industry is fixated upon, it’s LTV (long-term value). And, like so many other things, though it started out as such a good idea, it is in serious need of a tune-up. Now don’t get me started about the 7-ways to Wednesday that LTV is...
by Bill Jacobs | Jun 15, 2015 | Agency, Analyst, Direct Mail, Donor Retention, Non-profit
The first half of 2015 is already coming to a close. And for many of our clients, so is their fiscal year. Here is my review of the state of fundraising so far. Most clients are still living this narrative: their active donor counts continue to slip; however the...
by Bill Jacobs | Mar 31, 2015 | Donor Acquisition, Donor Retention, Market Research
In my last blog, I talked about the Public Religion Research Institute study that detailed the changes in the demographic landscape of America. But before the full measure of those changes take place, we still have a few years to maximize the fundraising techniques...
by Bill Jacobs | Sep 30, 2014 | Direct Mail, Donor Acquisition, Donor Retention, nonprofit analytics
My last blog we talked about how we don’t have a retention problem, we have a generational communication problem. This blog is going to introduce a new retention metric that we believe is more relevant than donor retention. It’s REVENUE retention. It’s simply looking...
by Bill Jacobs | Sep 29, 2014 | Direct Mail, Donor Retention, nonprofit analytics
I can envision the comments now: “What do you mean ‘we have don’t have a retention problem?’ Our retention is plummeting faster than the NFL’s credibility as a useful nonprofit organization.” Oh I hear you. Retention, particularly among second year donors has been...
