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Jul 15, 2013

The Beauty of Small Data

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Is CRM the nonprofit solution?

Everyone is talking about nonprofit organizations needing to buy CRM systems so they can be just like the Obama campaign and mine BIG data to make huge breakthroughs.

But I am not so sure.

I hesitate to sound like the great Jeff Brooks’ Future of Fundraising Now blog and criticize anything new in fundraising, but . . .

The aging promise of CRM has always been making insights from your data easy. But I have yet to see it. Rather than being a user friendly tool for nonprofits, CRM becomes the angry tyrant that everyone must satisfy. Much more time and resources are spent on the multi-step data processes then on mining the data for actionable insights.

And that’s just not right.

For now, I could not recommend moving forward with CRM. Rather than spending all that money on a data system, invest into some analysts to mine the data you already have. Your ROI on investing in analysts over infrastructure will be far, far better.

The Regression to the Mean has Begun

A year ago, all of us in the business of fundraising were nervous. Lockdowns were taking place across the world, there were shortages of toilet paper and no one was sure how donors would respond. No one could have predicted that donors would respond in a such an...

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December 31 Emails

This past year, we tracked email solicitations for both Giving Tuesday and December 31 (your can read about Giving Tuesday here: https://www.analyticalones.com/giving-spam-tuesday/). We wanted to compare these two critical days of email fundraising. Here are some...

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Giving (SPAM) Tuesday

This year, the whole Analytical Ones’ team tracked our the number of emails we received from organizations, how many we received, our relationship with the organization (active donor, lapsed donor or new donor acquisition), and, when we received the email. Here is...

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