Actionable Insights for Agencies

New Business Pitches – Part 1: The Dialog

New Business Pitches – Part 1: The Dialog

One of the things I enjoyed most about agency life is new business pitches. Yes, always ton of work would go into these pitches. Very long days, and very late nights. But there is nothing like the feeling of having a “game-day” experience going into the meeting and making the case to win their business. [...]

June 13, 20130 Comments

Actionable Insights for non-profits

Analytics or Reporting?

Analytics or Reporting?

What’s the difference between data analytics and data reporting? This has been a topic of quite a few conversations I have had in the last few weeks so I thought I would take it to our blog for discussion. Don’t be fooled by those that classify a data report or a web report as data [...]

June 3, 20130 Comments

Actionable Insights for Analysts

An Effective Framework for Evaluating a Volunteer Program

An Effective Framework for Evaluating a Volunteer Program

Volunteer Satisfaction is a nuanced and complicated concept. Accurately measuring such a thing is consequently a tall order. The key to simplifying (and as a result, optimizing) your research plan is to build your study around a strong theoretical framework. I can thank my friend Dr. Steven Goodwin for having introduced me to the concept [...]

May 23, 20131 Comment

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